7 CupsReviews of 7cups.com

I had the weirdest experience, we were all sharing and out of nowhere this girl sally came and scolded us, that we must follow the rules, that we should only talk 7minutes, and we were all like but we werent even talking for 7minutes as yet, and she got me banned from the 7cups registration after I called her out on it and then got rude.

Scammy! Please stay away I went to check out the website after a Google/ChatGPT search and they somehow managed to loop me into a subscription and change my card 12.99 despite never having used their services. The customer service is opaque, they told me weeks ago they would refund but since have disappeared. I would definitely advise against.

No transparency into listener ratings, and the very system of listener ratings using a 5-star system is very one-dimensional. More criteria should be involved, instead of a generic 5-star system. Feedback to listeners is not immediately available - they constantly advertise you to join their coaching program, along with more verified listening programs, tests and etc... The passive-aggressive marketing of their courses and programs to listeners doesn't stop. Ratings are also biased, as they reflect the member's personal opinions. It should come to notice, that there is the concept of different therapeutic styles within listening skills, and that not everyone will fit the same cup.

Impossible to get a refund. Copy paste responses, and never used the services but paid for it. Very dissapointed. I sent about 10 emails and they only offered a partial refund and never actually process it. It's been going on for over a month. I will never recommend or use 7cups due to this.

I went through an emotional crisis and wanted to talk to someone. It was a Friday afternoon in Europe and I subscribed to be allocated a therapist in due course. In the meantime I wanted to chat to a listener. The first one told me that he did not deal with my issues and that after we had talked for a while and the second said: Something went wrong I am going to have a nap..... draw your own conclusions

THIS is not a real website. The therapists they list do not work for them. When asked about it, the therapist said their information was stolen by 7 cups and they are not affiliated in any way.

I am a psychotherapist in private practice. I advertise on some legitimate websites, such as PsychologyToday.com. 7 Cups scraped my profile information from such other websites, and created their own profile of me on their website. Their website makes it look as if the user would be contacting me directly, but that isn't what happens. It takes a careful review of their fine print for a user of their website to realize/understand that they aren't actually contacting the provider whose profile listing they are viewing. This is a staggeringly unethical misrepresentation, and very dangerous for consumers who are in real need of legitimate behavioral healthcare services.

I’ve been a listener on 7cups for a while. But honestly, I’m really disappointed. Lately, I keep getting banned for no clear reason and I’m not talking about breaking rules. I’ve followed guidelines, I’ve done my part, and still I get kicked off without proper warning or explanation. It feels really unfair and honestly a bit insulting. If you’re going to have volunteers, the least you can do is communicate with them like human beings. Instead, it feels like we’re disposable. I cared about this platform, but the way things are handled behind the scenes makes it hard to keep caring.