7 Cups offers a free and anonymous way to connect with trained listeners anytime, anywhere. Feeling overwhelmed, stressed, or just need someone to talk to? 7 Cups provides a safe, confidential, and easily accessible space to share what's on your mind. It's a great resource for everyday struggles and a helpful first step for anyone exploring mental wellness. The 24/7 availability and mobile-friendly platform make it easy to get support when you need it most.
7 Cups (7cups.com) has 706 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
7cups.com
Website
7cups.com
Category
Mental Health
Location
Virginia Beach, Virginia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 4% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Full of predators and vulnerable teenagers. Not a good mix. Claim they check people on the teenage side, I made a fake Facebook and got on immediately.
I’m a mum who was concerned about what her daughter was getting up to. Lots of drama in the chat rooms and older support people who shouldn’t really be talking to a 15 year old trying to help my daughter progress by bribing her into helping them first.
As I said I wasn’t asked for ID yet they claim they check that teenagers are only on that side. How they do that is they ask for two social media handles. I’m 37, gave two fake social media’s and I have access now to potentially talk to thousands of teenagers. Be very wary, not enough done to protect teenagers clearly.
SC
Shirley C.
Please don't use it unless you want to hurt yourself
I used to be a listener over 1 year at 7cups, and I was a teen quality star which helps with improving listeners' quality by providing 1-1 mentoring.
About my bad experiences, after aging up to be an adult over 1 month, I should be allowed to be a quality mentor, and someone who is an ambassador said I could before, but the team leader said my attitude wasn't good, so I couldn't. When she wanted to said my attitude wasn't good, how about her attitude? admin said we aren't allowed to do triangulation, but they did it(Heather is an admin). doesn't the rule apply to admin and leader? Also, when I had training for being a teen quality star, I was taught I had to use sandwich feedback system to provide feedback. doesn't that method apply to leaders? Moreover, I have tried to stop argument by telling her to find a Chinese speaker to help with the barrier, but she rejected, and she also said all mentoring things are English. However, it's wrong because I see a mentor only allows French mentees, and I used Chinese to do mentoring with others. After telling to the founder and admin, they were not willing to fix this problem, and they just let me leave.
The main problem of 7cups
1. People are too easy to create so many accounts included listener accounts. they don't have background check, so even an adult, they can create a teen account to talk with teens. If they don't tell to others they are actually adults, they still can stay at 7cups. Also, after removing, they can create a new one because they just need to use email to sign up. You may know how damage teens are to use this app.
2. Listener qualities are so low. Being a listener, they just have to finish two simple training. Then, they can talk with you.