64CustomReviews of 64custom.com

Response from 64CustomMay 18, 2021

Thank you for your feedback. We’re sorry that you haven't received your order yet. We understand that this must be very disappointing. We appreciate all critiques as it greatly assists us in our commitment to shipping time optimization. Please kindly reach out to us via email: [email protected] with your order number. Our support team will give you the best support. Once again, we deeply apologize for our failure to serve you well. Thank you so much for your time!

Response from 64CustomMay 17, 2021

Thank you for your feedback. We’re sorry about the problem you got with the product. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Regarding the issue with the wrong message and name on the item, our support team sent you an email to clarify give you the best way to resolve this issue. Please kindly check your mailbox (including the spam folder). We sincerely apologize again for the inconvenience. Hoping for your kind patience and understanding.

Response from 64CustomMay 17, 2021

Thanks for sharing your feedback. We’re sorry about the problem you got with the product. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Regarding your dissatisfied experience with the cup, our support team has sent you an email to clarify give you the best way to resolve this issue. Please kindly check your mailbox (including the spam folder). We sincerely apologize again for the inconvenience. Hoping for your kind patience and understanding.

Response from 64CustomMay 15, 2021

Thank you for bringing this to our attention. We sincerely apologize for all the unexpected frustrations you had to face relating to your order. Our support team has contacted you to clarify the problem and give you the best support. Once again, we deeply apologize for our failure to serve you well. Thank you for your kind patience and understanding!

Response from 64CustomMay 12, 2021

Thank you for bringing this to our attention. We are so sorry about the problem you got with the mug. We will try to improve our packing method to avoid damage in the shipping process. Please feel free to reach out to us via email: [email protected] with your full name. We would love to make things right if you give us another chance. We sincerely apologize again for the inconvenience. Thank you for your kind patience and understanding!

Response from 64CustomMay 11, 2021

Thank you for your feedback. We sincerely apologize for the frustration this has caused. We know this must be very upsetting. Our support team has sent you an email to clarify and give you the best way to resolve the problem with the wrong product you received. We sincerely apologize again for the inconvenience. Hoping for your kind patience and understanding.

Response from 64CustomMay 4, 2021

Thank you for your feedback. We’re sorry about the problem you encountered with the order. We understand that this must be very disappointing. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Our support team has contacted you to clarify and resolve the problem with the wrong name on your item. Please help us check your mailbox (including junk mail). We sincerely apologize again for the inconvenience. Hoping for your kind patience and understanding.

Response from 64CustomMay 3, 2021

Thank you for your feedback. We sincerely apologize for the frustration this has caused. We know this must be very upsetting. Our support team has sent you an email to clarify and give you the best way to resolve the problem with the names on your products. Please kindly check your mailbox (including the spam folder). We sincerely apologize again for the inconvenience. Hoping for your kind patience and understanding.