420 ScienceReviews of 420science.com

Was once my favorite online headshop. Sent me the wrong product and never responded at all. Unreal. The lights are on but no one's home. You can't trust a business like that.

This is the second time I've ordered, and second time I haven't been able to get any communication from CS. This time, however, it was a completely inaccurate product listing, it turned out- so I received a completely different version of the product than what was shown (function, color, specs, etc were all different) and they refuse to even acknowledge I exist. I've tried to reach them on all platforms, multiple times- email, instagram, Facebook messenger, you name it. Ridiculous.

Garbage company garbage customer service. Non existent customer service. Will not reply to emails and they do not offer a phone number.

AVOID. I placed an order on December 13 and only a portion of the order has been received. I have emailed 3 times, but STILL no response, no product, and no refund. Extremely poor customer service.

AVOID.. I have ordered from them a few times with no problem but not the case anymore. I placed a 350 plus dollar order over a week ago, got immediate confirmation and an email that it should ship within 24 to 48 hours. It's been over a week I can't get anyone to respond to me, no shipping confirmation no nothing. Used to be a great company I don't know what's going on anymore with them.

Everything about this garbage heap is a rip off. Do not buy.

I placed an order and tried to cancel it 8 hours later. The reply to the email stated the item had already shipped. I went to site to begin the return process and it stated the order had not yet been fulfilled. I emailed requesting assistance in the process. No reply. The item was delivered and I initiated the return process per their website. It has been over a week and no one will return my emails or assist with the return. I wish I had researched the company before ordering. Based on the reviews I have since read, this company has no intention of honoring their return policies.

Went to initiate a return on august 8th and haven’t heard anything back since, contacted them and still no reply and my returns in limbo, they steal your money do not recommend.