Helping people understand money matters every day. Serving the Indiana counties of Adams, Allen, DeKalb, Huntington, Noble, Wells and Whitley as well as Auglaize County Ohio.
Three Rivers FCU (3riversfcu.org) has 2 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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2 approved reviews, newest moderated first
Karen Richards S.
They are scammers. They scammed me out of money by taking it back after filing a dispute for their customer, who claimed she did not receive an item she bought from me. Their customer then informed them that she did receive it, but they will not return my money. Ivonne in the fraud department is indeed fraudulent! I had to file a complaint with the Better Business Bureau of Ft. Wayne, Indiana today. Don't fall for their scams!
Kristina F.
When I married my husband, he and his family already had a long-term and positive relationship with TRFCU, so we decided to stick with them. When we moved out of the Fort Wayne area to Indy, in the late 90’s there were some challenges to overcome because we couldn’t just zip over to a branch. This is where outstanding customer service comes in. Every single time I have reached out, no matter how big or small my challenge is, I’m greeted by someone who seeks to understand and then takes action to assist me. I can’t recall one time that I have ever been unhappy with the service provided to me. Over the years, they’ve made great strides in bridging the gap with members who have moved out of their main branch areas - everything has become so much easier.