2nd.MDReviews of 2nd.md

I had a frustrating experience with 2nd.MD. The process was confusing from the start, I was given instructions that didn’t match what actually happened, and I was told I’d get a callback that never came. After scheduling an appointment and finally speaking with someone briefly, I was told a nurse would call me back — then nothing for hours. To make it worse, I was later misgendered in a follow-up message, which was insulting and showed a lack of attention to detail. Overall, the communication was poor and I left with zero confidence in the service. I asked them to close my case because I no longer trusted them to handle it properly.

They will not give you a second opinion unless you provide them the first opinion?!!! Looks to me like a scam.

2ndMD services have been made available to me as part of my company benefits. Recently, I approached them for a 2nd opinion, spent significant amount of time and effort to provide them with the data and info they needed. To my surprise, with not much of professionalism, they finally said I have not provided them with enough info to allow then to go to the next stage of assessment! I found the entire process too cumbersome and despite providing all data such as xrays, MRI scans, Dr reports etc., I am very surprised that they could not make a decision to allocate a specialist to provide a 2nd opinion while I could have done this easily myself by just going through my own initiative to less extent. Also, I did not find the nurse(s) working on my case very professional and overall I would not recommend anyone to waste their time with 2ndMD.