sam C.
Do not order with them
Do not order with them. You will never receive your order. They use cheap contract with post canada. I have never received it.
180 Smoke takes great pride in being an ethically invested and socially conscious business founded with the goal to provide smokers an effective alternative to tobacco combustion. We strive to make a real and effective change in peoples lives and 180 Smoke was co-founded by a heart surgeon, Dr. Gopal Bhatnagar who has seen first hand the damage and suffering caused by tobacco. Together with our informed and educated staff that come from medical, technical, and philanthropic backgrounds, we share a common vision and commitment to our customers. Our e-liquids are manufactured from premium, medical grade ingredients with the highest standards of purity we demand for our products. We hope that you find something that catches your eye and will do our best to ensure that you get all the assistance you need in order to live a cleaner, healthier lifestyle with vaping.
180 Smoke Vape Store (180smoke.com) has 345 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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sam C.
Do not order with them. You will never receive your order. They use cheap contract with post canada. I have never received it.
Nyah T.
If I could give zero stars I would. I know it’s annoying to have people complain because I work in customer service, but I still haven’t even received a reply on my situation. I ordered $50 worth of merchandise and sent the transfer well within the three days they stated. They cancelled my order after a week of several messages being sent and did not refund my money. I would really appreciate a response or at least a refund because this is very unprofessional.
akis
I Placed my order April 17. I have not received my order as of April 21. sent the 2 emails, no response other than a confirmation that thy have received my email and will get back to me as soon as possible. I place an order for a different liquid from in2vaps. My orde was received April 20th and include updates along the way, When the order was received, When the order was Shipped, where it was in the shipping process, and when it arrived..
Wendy
Not happy. Haven't received my order they say it was shipped Canada Post said no. Called sent emails and no response. I spent 116 dollars and received no merchandise yet.
Robert W.
I did not receive the flavors I ordered.
Brett A.
Terrible customer service sells defective items and clams you broke them and for you to deal with it
Jodi M.
Awful customer service
Gordon S.
On January 7th, 2019, I bought three mods, three spare 21700 batteries, a Nautilus tank, ans a Nitecore dual charger. When it arrived a few days later one of the mods was missing a battery. Customer support told me batteries are not included even though the other two had batteries. I showed him on their website where it says batteries are included. So 180 Smoke sent me a free battery. About a week later I noticed the charger had a burnt smell when charging. Customer support said to send the charger back to them. While I waited for the new charger I used a different charger which would not charge one of the batteries. Ugh. Then customer support said the charger I sent them was working perfectly and they wanted another $10 to ship it back to me. At this point I am contacting my credit card company to cancel my payment to 180 Smoke. If they want their defective products back I will gladly send them back when they provide the shipping charges.